Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a listed site? This page explains the best way to reach Bitcoin Casinos, what we can help with, and what falls outside what an independent comparison site is able to do.

How to Get in Touch

Email is the most reliable way to reach us. Write to [email protected] and let us know what your message is about in the subject line — this helps us route it to the right person and get back to you sooner. We aim to respond within a couple of working days, though this can stretch during busier periods.

We read every message ourselves. There is no automated reply standing in for a real answer, so please give us a little detail to work with rather than a one-line note.

What We Can Help With

• Questions about our reviews and rankings — If you want more detail on how a site such as BetPanda, CoinPoker Casino, or any other option covered on the site scored the way it did, ask and we will explain our reasoning.
• Corrections — Crypto casinos change their coin support, bonus terms, and licensing fairly often. If something on the site looks out of date — a wagering requirement, a supported coin, a licensing detail — tell us and we will look into it.
• Content suggestions — If there's a no-KYC casino angle, a coin, or a topic you think we should cover in more depth, we welcome the idea.
• Partnership or editorial enquiries — If you represent an operator or a relevant business and want to discuss working with us, introduce yourself and outline what you have in mind. Any commercial relationship we enter into does not influence how a site is ranked.
• Responsible gambling concerns — If you, or someone you know, is struggling with gambling, please say so in your message and we will point you toward support resources. You can also reach the National Problem Gambling Helpline directly at 1-800-GAMBLER.

What We Can't Do

We are an independent review and comparison resource, not a casino operator, a payment processor, or a customer support desk for any of the sites we cover. That means there are some things we genuinely cannot help with, however much we would like to:

• We cannot access, close, or verify your account at any crypto casino, including any listed on this site.
• We cannot process withdrawals, reverse deposits, or resolve disputes over bonus terms or wagering requirements — those sit with the casino's own support team.
• We cannot advise on your specific tax situation. If you have questions about tax on gambling winnings or crypto gains, a qualified tax professional is the right person to ask.
• We cannot give a definitive legal opinion on whether playing at an offshore crypto casino is permitted where you live. Gambling law varies by state, and offshore sites operate in a legal grey area for US players — you should check your own state's rules or speak with a legal professional if you are unsure.

If your message is about one of these areas, we will do our best to point you toward the right place, but we won't be able to act on your behalf.

Before You Write In About a Specific Casino

If your query relates to a site listed on this page, having a few details ready speeds things up: which casino, roughly when the issue occurred, and what you were trying to do — for example, making a deposit, requesting a withdrawal, or completing verification. This is especially useful for questions about no-KYC play, since verification requirements can vary between operators and even between payment methods on the same site. We compare that kind of detail across providers on our main rankings, so it's also worth checking there before reaching out.

A Note on Accuracy and Independence

Our rankings are based on publicly available information about licensing, supported cryptocurrencies, game libraries, bonus terms, and payout policies, reviewed as of 2026. We may earn a commission when readers sign up through links on this site, but that commercial relationship does not decide which casino ranks where or what we say about it. If you believe something we've published is inaccurate, out of date, or misleading, telling us directly is the fastest way to get it fixed.

If you're looking for a UK-focused resource instead, our page on trusted non-GamStop casinos UK may be more relevant to what you need.

Age and Responsible Play

Everything on this site, including this contact page, is intended for readers of legal gambling age in their jurisdiction — 18 or 21 depending on the site and your state's rules. Crypto casinos carry both the usual risk of losing money and added exposure to crypto price volatility; play should only ever involve money you can afford to lose. If gambling stops feeling like entertainment, the National Problem Gambling Helpline (1-800-GAMBLER) is free and confidential, and it's worth remembering that offshore sites don't always offer the same self-exclusion tools as state-regulated operators. Get in touch with us any time — we're glad to hear from readers, whatever the reason.